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Shipping Policies
Essentiels standard order fulfillment and delivery time for in-stock items is 5 to 7 days. Please refer to the chart below to estimate the standard shipping and handling charge for orders in the continental United States:
No. of Items* Standard Shipping
1 $5
2-5 $10
6+ $15
* Each wrapped gift card is the equivalent of one (1) item.
Two (2) day and Overnight shipping is also available on web orders placed before 12 noon, PST, Monday through Friday. Overnight orders placed on the weekend will be shipped after entry on Monday. The following additional charges to standard shipping and handling prices apply:
For 2 Day Shipping, add $10.
For Overnight Shipping add $15.
For Saturday Delivery add $25.Also, for shipments to Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands, please add $15 to standard shipping and handling charges. Unfortunately, Essentiels cannot guarantee timely shipping to these locations.
INTERNATIONAL ORDERS AND P.O. BOXES
Regretfully, Essentiels cannot ship orders internationally or to P.O. boxes. Orders sent to APO/FPO will be shipped via certified US Postal Service Mail.
RESTRICTED ITEMS
The US Department of Transportation (DOT) restricts certain items from being shipped by air if they could contribute to an onboard fire or other mishap. These items include aerosols and alcohol-based products such as pressurized spray cans, fragrances, and nail enamels. Thus, in compliance with DOT rules, orders containing one of these items, can only be shipped via ground services and cannot be shipped to Alaska, Hawaii, Puerto Rico, Guam, the US Virgin Islands or APO/FPO addresses.
RETURNED MERCHANDISE
If an order return is the result of our mistake, Essentiels will send you a pre-paid call tag to ship the item(s) back to us, otherwise, the cost of return shipping is the customer's responsibility. For good measure, we always recommend you secure a tracking method for shipping a return.
