12:02 27 Jan 23
I reveal to all of my mates that this is the service provider to phone.
17:43 02 Dec 22
Very nice clean atmosphere
08:13 25 Oct 22
I had a facial it was very amazing experience there. That was my first time it was very relaxing, will definitely go again for the facials 🥰🥰🥰
11:15 27 Sep 22
5 star service. Great atmosphere, fun Halloween items for purchase as well as hair and face products. My facial with Kelly is always great! I would highly recommend!
16:12 03 Sep 22
Update on this post. Boy it sure is hard to find good help these days. (Gen Z get you stuff together; you are ruining businesses with you bad attitudes and poor service skills. No wonder you can hack it at life and are having mental health crisis.) With all that said thank you Azure for not only apologizing but making up for the poor service I have received on my prior attempts to literally just schedule my spa package! I am so excited to finally get my spa day here. I have been wait for a while now and o finally get my spa day! I will update with additional pictures and rate my spa experience once I complete it.*** (original experience) Don’t bother spending your money here. They can’t answer the phone during business hours and they are months out for spa packages even if you have a prepaid package. You call to schedule and they hang up on you. They don’t get back to the text messages. I wasted almost $300 on a package and I can use it because they can’t get me scheduled.
19:41 20 Aug 22
Best service all around lovely experience.
15:04 07 Jul 22
I had a facial with Connie and it was absolutely amazing! I felt calmed, refreshed, and clear-minded afterwards. Definitely recommend going to Connie for a facial or anything else of that sort! I would also recommend Heather for anything hair! Heather was able to cut my hair exactly like my previous style, as well as adding long layers to lighten the weight of my hair, which I really liked!
08:20 25 Jun 22
The lady I had went above amd beyond. Always asked about the pressure and to have me try the cbd lotion! It was an amazing experience. This place never disappoints!
00:24 12 May 22
Had an absolutely wonderful experience my hair looks and feels amazing Kathryn did a great cut and color.
02:18 28 Mar 22
I usually get my hair done there and I like it. But I went for the deep power nail polish and the lady was not careful. I had one cuticle bleeding after the treatment. The polish lasted only two days and not three weeks. It has been two months and my nails are still recovering for being damaged with the thick nail file.
00:51 27 Mar 22
It’s been 5 years since a haircut. As most of my ladies know waiting that long for a haircut and trusting someone with your hair can be a very scary experience. I showed up, I was greeted upon arrival and offered a drink. I can say I am extremely please not only with my haircut but the service and how sweet and outgoing Corrin is! I’ll be coming back to get my nails done!
Sound and Visual Discoveries
23:15 12 Mar 22
I am changing my review to five stars. I am blown away at how the management has responded to my feedback on a not so great first impression at the front desk.Ashure called and apologized and comped me a massage with one of their best masseuses, Valentina -who is an angel in disguise- on the day we initially requested. When I came out, she greeted me with a really sweet birthday gift and happy birthday wishes.My husband and I decided to sneakily find a way to pay for this massage because after seeing the care and kindness this company seeks to give to their clients, we want to make sure we give them our support.I felt pretty awkward coming back for service at first - I don't like being "that lady"- but I think it is important to give others a chance to make things right and be willing to let things go. I'm glad I did 😃*Initial complaint- The front desk person charged us $225 for a package but was very difficult and confusing about actually booking us for what we paid for. When it felt impossible to get what we paid for, she wouldn't give us a same day refund. But after going back, I see she made up for it and that she actually is a sweetheart 🥰
22:55 12 Mar 22
Thank you, Essentials for making my wife and I feel valued after a not-so-happy experience! This review is a revision of what was once a not-so-glowing review. Long story short, I went into Essentials to literally hand them $225 for their Diamond Spa Package. I did not know that I was buying just the gift card, and I made this revelation when I put my card in the reader, and when it took my money, everything kind of came falling down. I thought I was buying an appointment- not only a gift card. The advertising of the diamond package is sort of ambiguous. The fact that I needed to do extra steps in securing an appointment caught me by surprise.This was exacerbated since the time and day I originally wanted was not available.So no big deal- just offer me a refund, right? Well I was frusterated because they could not give me my refund (at the time, I didnt even know if I was going to even get a refund). At the time, the Spa was busy and I didnt feel as if they were giving me priority, but I give them the benefit of the doubt since it was busy. But my wife and I were pretty upset with the whole thing since we were there for 30 minutes, and we still didnt get our refund.Flash forward to the next day- the manager called and apologized for everything that happened and gave us a gesture that proves that Essentials really values customer service. I was really pleasantly surprised because they gave me the time slot I wanted and more! They just made everything right. I even got my refund back. But the end game was to never get free service- I certainly did pay for the service we had received because we are not "those" types of people. We just wanted to know what we were buying, and we wanted to feel valued. And that the act of good faith they had made towards us truly made us feel valued. Thank you, ladies!I would also like to commend Ager (sorry- most likely spelled it wrong) and Lyla for their amazing customer service, after our initial experience. You two are amazing and professional ladies who do their job with gusto! Kudos to the two of you!One more thing- we noticed that you now have two point of sale stations! The Spa only having one POS station was actually part of the issue that day. We are very impressed on the new arrangement of the Spa!
05:26 13 Feb 22
Carry the products I was hoping for and nice every time I go in to purchase them. Thank you ❤️
18:51 03 Feb 22
Had the best experience yesterday at Essentiels Spa! Marco was absolutely incredible! He went above and beyond on my cut and color! It was so relaxing, Marco was fantastic to work with, and the whole environment exceeded expectations! If you are looking for a new stylist, definitely contact Marco!
01:20 29 Jan 22
I was given a spa package and honestly, was the most amazing experience. From arrival to finish. The ladies there were so attentive and wanted to make sure I was well taken care of. Will be returning.
05:02 08 Dec 21
Received a fantastic facial from Connie. She is very good and very professional!I could feel the difference in my skin right away!
03:04 19 Nov 21
This is my 2nd time coming here for a spa package and again they did not disappoint. Everything ran smoothly and on time, it truly feels like they make it their goal to make sure you are 100% pampered and taken care of the moment you arrive. The plush robe and slippers given to me made me feel relaxed and comfortable. Araceli did an outstanding job on my massage and Kelly was excellent with my facial. Both ladies are the best at what they do. Victoriah did my gel manicure and she took the time to make sure the skin around my nail beds looked clean. Highly recommend anyone to come here for services. The only thing that I can't really sign up for is their hair services because I'm an African-American woman with tight coily hair and my hair has to be done with products specific to me. Other than that, these ladies are amazing.
12:28 26 Oct 21
Rachel does my hair. Great atmosphere with awesome hair health knowledge
01:48 23 Oct 21
The services they provide here are amazing. The staff are so friendly and welcoming. Marco specifically is amazing at giving curly haired girls amazing blowouts. Definitely recommend! 😊
05:24 08 Sep 21
Great service!! Optometrists are very professional and they make sure, you get the best examination. 🧡💯
15:31 19 Aug 21
I was given a gift certificate for one of the spa packages. They were very accomidating to my needs I was unable to do one of the services do to surgery and they let me swap it with another. From when I walked in they were very nice. The Spa area was very relaxing, they had water teas coffee juices, mimosa if you wanted. All my services were top notch. I will definitely be going back.
20:47 22 Jul 21
I had my first facial ever with Jenica, and it was amazing! I’m now set up to get monthly facials with her and I can’t wait to see how my skin improves!
Janelle Simone Green, Esq.
10:41 21 Jul 21
I would gladly spend money here again. Great deals. Wonderful ambience. 5 star spa with estheticians, massage therapist, hair dressers and 5 star hair and 💄 products that are affordable
Timothy S. Branson
20:58 06 Jun 21
I was in Vision Essentials. Very knowledgeable, & helpful!!
07:02 24 Apr 21
If you want to feel pampered welcomed at the door at the spa or salon just check these ladies out very friendly clean establishment and they have all types of hair products 🤩
02:54 23 Apr 21
This place is very accommodating and understanding. There was a miscommunication on an appointment that was rescheduled, and even though they were insanely busy, they found a way to make everything work and treated me right. Definitely enjoyed my experience here and will come back again for other services. Excellent customer service. Highly recommend!
16:45 10 Apr 21
Always a top notch experience. Staff is kind, friendly, accommodating, and knowledgeable. I've been going there for several years and have never had less than an amazing experience.
01:33 02 Apr 21
I love this place, Lili evangelista does a great job 👏 ❤️❤️. I usually do my keratin treatment, dye my hair, and a hair cut . She is amazing, and she makes me feel welcomed.
00:15 30 Mar 21
It’s so relaxing. It’s a very peaceful feeling when you’re waiting to get a massage or a facial. I like to go early so I could just sit in the quiet room and have a cup of tea or a coffee as I wait for my appointment time
06:41 22 Mar 21
Great people, a bit pricey but I think its worth it.
00:25 19 Mar 21
Brittany does the best hair extensions. I have gone to other places that could not compare. She is the only person I trust with my extensions. She is amazing even with my thin horrible hair she makes it look beautiful!!
08:39 13 Mar 21
Jerika was sweet, polite and made the experience very relaxing.
00:48 04 Mar 21
Julie is the best
06:45 21 Feb 21
Love this place! I would definitely recommend taking the time to go and try it out, you won't regret!
16:41 31 Jan 21
Ali was so nice and knowledgeable! She helped me and had lots of nice things to say about what I purchased. Thank you Ali.
16:46 25 Jan 21
Monique is amazing. She takes the time to listen to what I want my hair to be and the outcome is beautiful!
02:00 25 Jan 21
I went to get a massage a few weeks ago and it was the worse massage ever! First of all, my appt was suppose to be at 4 but they got me in after 4 and it was suppose to be in hour massage which it turned out to be less than that. Than the masseuse was just rubbing me up and down the majority of the time and just focusing on my butt. I told her before she started that I was having problems with my back and legs and she didn’t bother focusing on that.
14:21 16 Dec 20
Rhandie was highly professional, listed to my needs, and performed amazingly. Best haircut I have ever recieved.
18:49 09 Sep 20
This was my first time visiting Essential spa, even though it’s very close to my place.Very clean and nice ambience. The staff is friendly.But my all time favourite is Jeanette.It’s the second time I’m getting my hair done by her & I absolutely love it, the color is not what I wanted but I still like it how it turned out.
23:32 06 Sep 20
5 STARS ALL AROUND! Was greeted as soon and I waked in by a very, very friendly staff. I had a facial done by Kelly today and she was WONDERFUL! Planning to come back and see her again. Love that she explains everything and tells you what she would recommend at home for your skin! Also had a massage done by Raven and WOW WOW WOW! I have been dealing with lower back pain for a few months and she made me feel like a new woman! She works magic!!! I will definitely be coming back whenever I’m in need of a little self care! 🙂
AllSound Music Entertainment
15:50 12 Jun 20
Gracie Torres was my stylists. Yesterday was my fist haircut and style at Essentials Salon.’m very happy with the service, cleanliness, attitudes and overall experience. Gracie is very skilled and personable. I found my new hair stylists! Thank you Gracie, see you in a few weeks again!
The Lifted Chemist
06:38 25 Dec 19
Good place to get your girl a spa package
19:26 17 Oct 19
Great experience. I had a facial with Kelly and I love how she gave me such a detailed plan to keep my skincare routine going at home.
00:36 09 Oct 19
Love Peggy. Peggy has g8 talent making you look your best. Never disappointed.
04:08 06 Sep 19
Very nice spa & salon. Love getting pedicures there even though prices are higher than other places.
Sarah Le Van
17:32 08 Aug 19
I scheduled a massage. I was greeted by name (always a nice touch), I was immediately taken back to a spa waiting area, offered refreshment (delicious cucumber water), and not 1 min later called for my massage. Incredibly welcoming, beautiful and clean environment, and friendly staff. Araceli was my massage therapist and she is amazing! I already scheduled a subsequent appointment with her specifically.
21:34 04 Aug 19
Got the beute spa package. AMAZING! I chose the hair service and Jessica is awesome!
02:23 30 Jun 19
Cliff. Enough said.